In 2015, Keith Walter Pillich worked as a senior safety engineer to construct Tesla's solar panel manufacturing plant in Buffalo, New York. As an environmental, health, and safety specialist with Vlado Engineering, Keith W. Pillich is involved with improving industrial hygienic processes in organizations worldwide.
Due to the spread of COVID-19 in 2020, many businesses were forced to close down if not essential or to adopt stringent workplace practices to prevent workers from transmitting the virus to each other. However, one technological innovation made work safe for businesses in the finance and healthcare industries in 2020.
The chatbot emerged as an effective tool in helping employers screen and monitor their employees' wellness and transmission risks, which aligns with OSHA safety requirements during COVID. Outside of COVID, chatbots perform several functions, including answering common questions, screening, and making recommendations through easy-to-use interfaces. More importantly, they can be used over different devices, increasing accessibility for people with varying degrees of digital literacy.